Vouch Vault, Incorporated is the developer of this website and the services described on it. This notice describes how we handle information when you interact with vouchvault.surf or engage our services. We keep this straightforward.
What this covers
This privacy notice applies to vouchvault.surf, including all pages, forms, and email interactions through addresses listed on the site. If you become a client, a separate data processing agreement will govern that relationship.
What we collect
Information you voluntarily submit through forms or email: name, email, phone, company, and project details. Also standard technical data from your browser: IP address, browser type, pages visited, and visit duration.
Why we collect it
To respond to your enquiries. To improve the website through analytics. To monitor security. To fulfil contracts if we work together. That is it. Nothing beyond what is necessary for each specific interaction.
Do we share anything?
We do not sell personal data. We use trusted providers for email delivery, analytics, and payment processing, each contractually bound to confidentiality. If compelled by law, we will review and notify before disclosing unless prohibited.
Your rights
You have the right to know what data we hold, to correct inaccuracies, to request deletion (subject to legal limits), to receive a portable copy, to withdraw consent, and to object to processing based on legitimate interests.
Cookies
Essential cookies keep the site working. Analytics cookies help us understand usage. Functional cookies remember preferences. Control them through your browser settings. Google Analytics opt-out: tools.google.com/dlpage/gaoptout.
Security
TLS encryption for all connections. Access controls on our servers. Regular patching and monitoring. Payment data handled by dedicated processors, never stored on our systems.
Retention
Contact form submissions retained up to 24 months after last communication. Client data retained per service agreement. Legal requirements may extend periods.
Children
Not directed at anyone under 16. We do not knowingly collect data from children. Contact us immediately if you believe otherwise.
International
Data may be processed in the US. Safeguards include Standard Contractual Clauses where required by applicable law.
External links
The site may link to external websites we do not control. Their practices are their own responsibility.
Changes
Updates will be posted here with a revised date. Check back occasionally if this matters to you.
Contact
Email shengye@vouchvault.surf · Phone +1 (956) 934-9597 · Mail: 3101 Bostonian Dr, Los Alamitos, CA 90720-4237
We respond within 30 days. You may also contact your local data protection authority or the California Attorney General.